Policy

What Belongs in an AI Hiring Policy, and Who Has to Sign Off?

An AI hiring policy needs eight sections: scope, permitted candidate AI use by job family, the tools run on candidates, where a person decides, candidate notice, the accommodation path, records and retention, and review and change control. Four signatures: employment counsel on notice and records, security or privacy on the data, the talent leader on permitted use and decision points, and one named executive who owns the document. Procurement is a fifth gate: no new tool without that executive's approval. Legal signs the words; the hiring leader signs the practice.

The takeThe drafting is the easy half. These documents fail at the signature block, and a policy nobody has to answer for reads like one that works until the first candidate question. That is how New York City's Local Law 144 count reads from here: 391 employers checked, 18 audit reports posted, less an industry that never wrote anything down than one whose writing never reached the page a candidate opens. That reading is mine, not the survey's, which counts posted artifacts and says so. The enforceable part of an AI hiring policy is the list of people who can be asked about it. Everything above the names is drafting.

Where Olive fits

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A policy is only as defensible as the record behind each decision: Olive produces no composite number and no automated decision at all, a human reviewer writes each of the six findings, and every released report exports with its rubric, scorer and bank versions attached. Olive is disclosed to the candidate before the session starts, and the candidate is granted the identical report.

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What Are the Eight Sections?

Scope, permitted candidate AI use by job family, the tools you run on candidates, the human decision points, candidate notice, the accommodation path, records and retention, and review and change control. Each one names an owner in the same line it states the rule, because a clause with no owner is a sentence rather than a control. Write them in that order, because the later sections depend on decisions the earlier ones make.

1. Scope. Which requisitions, which states and countries, and which stages of the process the policy reaches. Owner: the talent leader. A policy that says "all hiring" and means "the four engineering reqs where someone piloted a tool" fails at the first question anyone asks it. 2. Permitted candidate AI use, by job family. What a candidate may use, what they must be able to do unaided, and what they have to disclose. Owner: the hiring manager for the family, ratified by the talent leader. 3. What you run on candidates. A dated inventory: each tool, what it produces, which stage it sits in, and whether it substantially assists or replaces a human decision. Owner: talent operations, with security. 4. Where a person decides. For every stage, the named role who makes the call and the record the call rests on. Owner: the hiring manager. This is the section that determines whether most of the automated-decision rules reach you at all. 5. What candidates are told, and when. The notice text, where it is published, and how far ahead of use. Owner: employment counsel. 6. The alternative path. How a candidate requests an accommodation or a different process, who answers, within how long, and the written statement that asking costs them nothing. Owner: HR, with counsel. 7. Records and retention. What is captured, where it lives, who can read it, how long it is kept, and how a legal hold gets triggered. Owner: privacy or security, with counsel. 8. Review and change control. What forces a re-approval, the annual pass over impact figures, and the person who signs the new version. Owner: the accountable executive.

Sections two and four carry the weight. Everything else is procedure that a competent lawyer can draft in an afternoon; those two encode judgments only the people who run the process can make, and they are the two that most templates leave blank.

How Do You Write the Permitted-Use Clause by Job Family?

One rule per job family, written as a sentence about the work rather than about the tool. "Candidates may use AI where the role uses AI" resolves to three different rules for a marketer, a data analyst and an engineer, and a policy that cannot make that distinction is unenforceable in all three, because nobody grading the work knows what they were supposed to be grading.

Every family-level clause answers the same three questions. Is an assistant permitted, and at which steps. What must the candidate be able to do without one. What has to be disclosed, and in what form. Written out for three families, the same three questions produce visibly different rules:

  • Marketing. Assistants permitted at every step, including first drafts. Any figure in the deliverable carries the source the candidate actually opened. Disclosure: the sources, not the prompts.
  • Data and analytics. Assistants permitted for code and for interpretation. The candidate must be able to reproduce the headline number without the assistant and say what would change it. Disclosure: the transformation steps.
  • Software engineering. Assistants permitted for the whole change if the candidate wants. The candidate owns the tests and the failure modes, and can explain any line they shipped. Disclosure: what was accepted unchanged.

Silence is the worst clause of all. An unwritten rule reads as a ban to careful candidates and as permission to everyone else, which converts your process into a test of how much benefit of the doubt someone is willing to take. That asymmetry falls hardest on the candidates who read your careers page most carefully. The choice of what to allow on a specific exercise is its own decision, and whether to allow AI on a take-home is where most teams start. The policy's job is to make sure the answer exists in writing before a candidate has to guess it.

Who Signs Off, and on What?

Four signatures, each on a different part. Employment counsel signs the notice, consent and records language. Security or privacy signs what is captured, where it lives and when it is deleted. The talent leader who runs the process signs the permitted-use rules and the decision points. One named executive signs the whole document and owns it at review. Procurement adds a fifth gate: no new tool without that executive's approval.

The reason to write the names down is that governance frameworks treat it as the first control rather than a formality. The NIST AI Risk Management Framework's govern function asks that roles, responsibilities and lines of communication for managing AI risks be documented and clear throughout the organization, that legal and regulatory requirements involving AI be understood and documented, that policies define and differentiate the roles for human oversight of AI systems, and that third-party risks be addressed by policy 5. Four of its own subcategories are about who, not what.

A signed document that changes nothing arrives in two forms, and both are worth naming. The first is a policy signed only by legal: the words survive review and the practice never changes, because no one who runs a hiring loop was in the room. The second is a policy signed only by talent: it describes the process accurately and takes on notice and retention duties nobody checked. You need both signatures for the same reason a change needs an author and a reviewer.

When the conversation with counsel starts, bring the tool inventory and the decision-point map rather than the draft. What your legal team will actually ask for is a description of where a human decides and what evidence that decision rests on, and a draft written before you can answer that gets rewritten anyway.

What Does the Law Put in the Policy for You?

Four clauses you do not get to choose. Candidates get told what the technology is and how they will be evaluated, in enough detail to decide whether to request an accommodation 4. The accommodation route is written down and costs the candidate nothing 4. Impact records and retention are the employer's duty rather than the vendor's 23. And where New York City's rule reaches, an audit summary is published before use 1.

The notice section is where most drafts underdeliver, because a link inside a privacy policy is not notice. New York City's rule is specific about the shape: the summary of results of the most recent bias audit is published on the employer's own site before the tool is used, candidates get at least ten business days' notice, that notice carries instructions for requesting an alternative selection process or an accommodation, and the auditor cannot hold a financial interest in the vendor or the employer 1. Those duties attach to your careers page, not to a vendor's compliance page.

Records are the clause people discover late. The Uniform Guidelines put the documentation obligation on the user of a selection procedure (the employer making the decision), including records disclosing impact by sex and by race and ethnic group, with an adverse impact determination made at least annually for each group constituting at least two percent of the labor force in the relevant labor area or of the applicable workforce 2. Retention is separate again: one year from the making of the record or the personnel action, whichever is later, and once a charge is filed, every relevant personnel record until final disposition, expressly including test papers completed by the unsuccessful applicant and by all other candidates for the same position 3. Write the hold procedure into the policy while it is still hypothetical.

Buying the tool does not move any of this. The Justice Department's guidance is direct that an employer must ensure its use of hiring technology does not cause unlawful discrimination on the basis of disability, and that this applies when the employer uses another company's technology 4. So the policy names your obligations, and the documents you demand from the vendor are how you meet them. The accommodation clause deserves its own drafting session rather than a sentence: what an accommodation looks like on an AI-open assessment is a procedure, not a statement. See how Olive measures this.

How Do You Keep It From Going Stale?

Tie the review to events rather than to a calendar quarter: a new tool, a changed threshold, a new hiring jurisdiction, a vendor model update. Add one dated annual pass over impact figures, which the Uniform Guidelines already ask for 2. Then check the published artifacts yourself, because the gap between a signed policy and a live careers page is where this quietly comes apart.

That gap has been measured. In a survey of Local Law 144 compliance, 155 student investigators recorded 391 employers, of whom 18 posted audit reports and 13 posted transparency notices 6. The authors are careful that this counts published artifacts rather than determining which employers were legally covered, so read it as a floor on posting rather than a rate of violation. Even read that conservatively, it is a striking number of large employers with a policy somewhere and nothing on the page a candidate would actually look at.

So make posting a task with a name against it, on a date, in the same tracker as everything else that ships. Version the document, date it, and keep one line per change saying what triggered it. A tool swap, a threshold change and a new state all force a re-read of the notice, and the person who signs the new version is the same executive who signed the first one.

One more habit worth building in: read the policy from the candidate's side once a year. If it does not let you explain a decision to the person it was made about, it will not survive being asked to, which is the practical test behind explaining an AI-assisted rejection to a candidate. And if the whole thing is running ahead of your actual volume, write the smallest version that still defends itself and grow it when the funnel does.

Read the evidence

Common questions

Does this have to be one document?

No, and two is usually better. Keep an internal policy carrying the eight sections, the owners and the thresholds, and a candidate-facing notice saying what happens to the candidate. Version them together so the notice cannot drift from the practice. The internal one is the record you hand counsel; the public one is the record a candidate reads before applying. Writing the internal one as though the candidate will read it anyway is a good discipline, because sometimes they do.

Who signs off when there is no in-house employment counsel?

Outside counsel signs the notice, consent and records language, which is an hour of review on a one-page draft, not a retainer. Everything else stays internal: the founder or the most senior person running hiring takes the accountable-executive signature, and whoever owns your systems takes the data section. The point of naming signers is not headcount. It is that each part of the document has someone who will be asked about it, and nobody has to guess who that is.

Can one permitted-use rule cover every role?

Only where every role works with AI the same way, which is rare past a handful of people. The clause has to state what a candidate may use, what they must do unaided, and what to disclose, and the second of those is job-specific by definition. A reproducible number matters for an analyst; owning the failure modes matters for an engineer. One rule flattening both means whoever grades the work is applying an unwritten rule, which is the thing the policy exists to prevent.

How often should the policy be reviewed?

On events, plus once a year on a date. The events: a new tool, a changed threshold or cutoff, hiring in a new state or country, and a vendor's model or scoring change. The annual pass covers impact figures, which the Uniform Guidelines expect at least annually for each group at two percent or more of the relevant labor force 2. A quarterly calendar review with no trigger attached produces four meetings and no edits.

Does the vendor's compliance page cover your obligations?

No. Notice, accommodation, impact records and retention attach to the employer, and the Justice Department's guidance says plainly that an employer must ensure its use of hiring technology does not cause disability discrimination even when the technology is another company's 4. A vendor can supply evidence you will need (a validity report, an audit and its engagement letter, an export path), but it cannot hold your duty on your behalf. Contract for the artifacts and keep the duty.

References

  1. 1. Notice of Adoption of Final Rule: Automated Employment Decision Tools (6 RCNY 5-300 to 5-304) NYC Department of Consumer and Worker Protection, 2023. rules.cityofnewyork.us Publication of the bias-audit summary before use, the ten-business-day candidate notice with alternative-process and accommodation instructions, and the independent-auditor financial-interest bar.
  2. 2. 29 CFR 1607.15 - Documentation of impact and validity evidence Uniform Guidelines on Employee Selection Procedures, eCFR, 1978. ecfr.gov The documentation obligation sits with the user of a selection procedure, including impact records by sex and by race and ethnic group and an adverse-impact determination made at least annually for each group at two percent or more of the relevant labor force.
  3. 3. 29 CFR 1602.14 - Preservation of records made or kept EEOC recordkeeping regulations, eCFR, 2024. ecfr.gov One year from the making of the record or the personnel action, whichever is later; once a charge is filed, all relevant personnel records until final disposition, expressly including test papers completed by the unsuccessful applicant and all other candidates for the same position.
  4. 4. Algorithms, Artificial Intelligence, and Disability Discrimination in Hiring U.S. Department of Justice, Civil Rights Division (ADA.gov), 2022. ada.gov Telling applicants what technology is used and how they will be evaluated so they can decide whether to seek an accommodation; clear accommodation-request procedures that do not penalize the request; and employer responsibility when the hiring technology belongs to another company.
  5. 5. AI RMF Playbook: GOVERN NIST Trustworthy and Responsible AI Resource Center, AI Risk Management Framework 1.0, 2023. airc.nist.gov GOVERN 1.1 documented legal and regulatory requirements, GOVERN 2.1 documented roles, responsibilities and lines of communication, GOVERN 3.2 defined roles for human oversight, GOVERN 6.1 policies addressing third-party risk.
  6. 6. Null Compliance: NYC Local Law 144 and the Challenges of Algorithm Accountability Wright, Muenster, Vecchione et al., ACM FAccT (arXiv:2406.01399), 2024. arxiv.org 155 student investigators recorded 391 employers' compliance with Local Law 144; 18 posted audit reports and 13 posted transparency notices, with the authors noting the difficulty of determining which employers were covered.

6 sources, numbered by first appearance. How Olive sources claims

General guidance, not legal advice. Hiring rules differ by state and country and change often; check anything here against your own counsel before you act on it.

Olive assesses how a person works with AI. It does not detect AI-written documents, and it never produces a score, a ranking, or a match percentage for a person. Candidates read the same report the employer reads.

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